Question 1

How do I get started with Beany?

Accepted Answer

How do I get started with Beany?

Register free and take a look around the Beany platform. A member of our team will reach out to learn about your business and your goals. They will offer the best way forward and if we're a good fit for each other. The next step is to choose a package that suits your business needs. Remember all of our packages are fixed monthly fees so there’s no surprises.

Question 2

What does Beany do for small business clients?

Accepted Answer

What does Beany do for small business clients?

We help thousands of businesses grow by sharing the weight of their accounting, or taking it off their shoulders entirely. We combine the latest accounting cloud technology with a reassuring helping of human interaction. Our Beanies are there for you full time to keep things running smoothly and guide you through the tough stuff.

Question 3

When do I get to meet my accountant?

Accepted Answer

When do I get to meet my accountant?

Once you've finished your ID checks and IRD authorities, our team will be busy in the background getting connected with your Xero file and Inland Revenue.If you had any third parties where we need to do ID checks or get IRD authorities, we'll need to have these complete before we're able to work as your accountant. Once we've got the access we need and the ID checks are all complete, you'll receive an email introducing you to your new accountant along with a link to book a meeting with them to discuss your business goals.

Question 4

Unlimited support, what does that include?

Accepted Answer

Unlimited support, what does that include?

Beany will give you support on any tax and accounting questions, as part of your package. We are here to help. And should you require some out-of-scope work, such as preparing a cash flow summary for the bank, or working through a specific tax issue, we will let you know any extra cost before we start.You can call and email our Customer Support desk as often as you like. The type of questions we get range from help with your Xero file, asking when your tax is due and what to do with your payroll!We always aim to respond within 24 hours with answers to your questions, although at peak accounting times it may take a little longer.Our Support desk is staffed by qualified and experienced Beanies who can respond quickly and accurately. If needed, they will also liaise with your personal Beany accountant.We can also offer you some training to help you manage some of these tasks yourself. It’s all part of the service.

Question 5

Do you also provide business advice?

Accepted Answer

Do you also provide business advice?

Yes, we certainly do. We can provide advice on anything you would expect from a traditional accountant. Take a look at customer testimonials to get an idea of some of the advice we have provided.Please send us an email or give us a call. Once we understand what you need, we will provide a quote, detailing the cost of the advice and what you are going to receive from Beany. This way there are no surprises!

Question 6

How does the monthly payment work?

Accepted Answer

How does the monthly payment work?

Beany has a 12 month commitment for all our accounting packages. This is because the monthly payment you make is actually the total cost for the year, split into 12 monthly payments, as a payment plan.We operate like this to give you certainty about the cost of your compliance, and to smooth cashflow for your business.

Beany pricing guide

1. Select your package

2. Optional extras

What do you get with Beany?

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